Refund and Cancellation Policy
Refund and Cancellation Policy — Anuflix
Last Updated: October 24, 2025
At Anuflix, we strive to provide the best entertainment experience through our OTT streaming platform. This Refund and Cancellation Policy explains how refunds, cancellations, and subscription renewals are handled for Anuflix users.
1. Subscription and Payment
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Subscriptions to Anuflix are available on a monthly, quarterly, or yearly basis.
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Payment for each subscription period must be made in advance through the payment methods available on our platform or the Play Store.
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Once your subscription is active, you can start streaming immediately.
2. Cancellation Policy
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You may cancel your subscription at any time by visiting your account settings on the Anuflix app or through your Google Play account.
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After cancellation, you will continue to have access to the premium content until the end of your current billing period.
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No additional charges will be applied after your subscription period expires.
3. Refund Policy
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All payments made for subscriptions are non-refundable, except in the following cases:
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If you are charged by mistake for a service you did not use.
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If you experience a verified technical issue that prevents you from accessing the service after payment.
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If you are eligible under specific refund terms of the Google Play Store or App Store policies.
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Refund requests must be made within 7 days of the payment date and will be reviewed by our support team.
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Approved refunds will be processed within 7–10 working days using the original payment method.
4. Automatic Renewals
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All paid subscriptions renew automatically at the end of each billing cycle unless canceled before the renewal date.
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You will be charged automatically for the renewal unless you disable auto-renewal through your Anuflix account or the Google Play subscription settings.
5. Free Trials
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Some Anuflix plans may include a free trial period.
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Once the trial expires, your subscription will automatically renew at the standard rate unless you cancel before the end of the trial period.
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Refunds will not be issued for charges made after the trial period ends.
6. Contact for Refunds or Cancellations
If you wish to request a refund, cancel a subscription, or report a billing issue, please contact our support team:
📩 Email: [email protected]
🌐 Website: https://anuflix.com
📍 Address: [Add your registered business address here]
Please include the following details when contacting support:
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Registered email address or phone number
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Transaction ID or payment reference number
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Reason for refund or cancellation request
7. Policy Updates
Anuflix reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.